Order Management & Redemption | How can I download reports with customer notes?

Modified on Thu, Dec 12 at 2:40 PM

Overview

If a customer has left notes (Customer Remarks) but they don't appear in the report, you might wonder how to include them. This article will guide you through the steps to download a report that includes customer notes.


Step 1: Go to [Sales Report] > select [Date Range] on type of report you would like to download > [Search] > [Export Sales Report] 


Step 2: Once you open the report, scroll to column AQ labeled [Customer Remarks]. The customer’s notes will be displayed in this column.



For more information, please refer to this article:







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