Overview

This guide will show you how to redeem Rezio vouchers using Rezio APP.


Download Rezio App

Please download Rezio App on  App Store or Google Play.





  • QR Code Scanner

    To redeem with QR Code scanner:

  1. Open Rezio app on your device.

  2. Click the menu bar.

  3. Select Check-in and Redeem and wait for the QR Code scanner to show up.

  4. Scan voucher with QR Code scanner.

  5. When the order details appear, click Check-In and Redeem voucher.

  6. Click Continue to complete voucher redemption 


  • Redeem manually

To redeem manually with order number:

  1. Open Rezio app on your device.

  2. Click the menu bar.

  3. Select Check-in and Redeem.

  4. Wait for the QR Code scanner to show up and click Manually enter order number.

  5. Type in order number and click Check-in and Redeem voucher.


To redeem manually in order list:

  1. Open Rezio app on your device.

  2. Click Orders on the bottom.

  3. Find the order you would like to redeem and click on it.

  4. Click the Check-In button.

  5. Click Confirm to redeem voucher or click Cancel to skip redemption.

    

To cancel redemption:

  1. Open Rezio app on your device.

  2. Click Orders on the bottom.

  3. Find the order you would like to cancel redeption and click on it.

  4. Click the x mark beside check-in time.

  5. Click Confirm to reset order status back to Confirmed.

  6. Click Confirm to reset redeem status back to Not Redeemed.