This guide is intended to help you walk through how to set the time and date range of a session in rezio Admin.
- Set Your Product’s Session On or Off-Shelf
- Booking Cut-Off Time: Time when Sessions Are Off-Shelf
- Available Booking: Bookable Time by Customers
Set Your Product’s Session On or Off-Shelf
When you set an activity with sessions, the following settings will affect whether customers can purchase the specified session or not:
Make sure to switch on the sales options of the product so that the product is on-shelf and can be sold as needed.
Closed Dates (Tour)
To set a date where your tour is closed, go to the General Settings module and click the Closed Dates (Tour) tab. All the sessions on that specific date will be unavailable for bookings. Please refer to General Settings | Day Off for more information.
Booking Cut-Off Time
Depending on your activitity’s settings in Publish Settings, the session which has passed the Booking Cut-Off Time will be unavailable for bookings.
Depending on the activity’s settings in the Publish Settings, date availability may be restricted in certain ways to the customer. If the Available Booking is set to Unlimited, the sessions available for booking will be affected by the settings in the Sales Calendar, Closed Dates (Tour), and Booking Cut-off Time.
Booking Cut-Off Time: Time when Sessions Are Off-Shelf
The Booking Cut-Off Time allows you to set a time to stop the sale of a session under Add Product > Publish Settings.
Set a Specified Booking Cut-Off Time
To make all the sessions on a given day stop accepting bookings at the same time, set the cut-off time to By Session Start Time and Specified time.
Set a Relative Booking Cut-off Time
You will have the choice to set the cut-off time to either By Session Start Time or By Session End Time. Then below, click Relative. This sets the cut-off time to a specified time relative to the session’s start time or end time.
Available Booking: Bookable Time by Customers
When setting up a Sales Calendar, you can set bookable periods long before an actual session date, such as for an entire year before a session, using the Available Booking feature. Similarly, if you don't want customers to buy future sessions too early, you can use this feature to limit the bookable date to an earlier date.
Some important points to keep in mind:
When you set the Available Booking as Only sessions on the day of booking, no matter when the customer enters the booking page, they can only book the session with session time between 0:00 ~ 23:59 on the day of the itinerary timezone.
When you set the Available Booking as Specified X day(s) Y Hours, following the itinerary’s timezone, the itinerary with session time from 00:00 AM on the same day to X day(s) Y Hours will be available to be booked by the customer.
When you set the Available Booking as Relative X day(s) Y Hours, Then no matter which timezone the customers are in, they can only book the itinerary with session time that is within X day(s) Y Hours since they go to the booking site. If the Available Booking is set to 1 day(s) 3 Hours, it equals to 27 hours. The itinerary that can be booked by customers will follow the time (not the day) the customers view the booking site.
To stop selling an itinerary, you can use the Booking Cut-off Time. It is important to note that Booking Cut-Off Time should take precedence over Available Booking. So if an itinerary is still within the range of the Available Booking time but is not within the range of the Booking Cut-Off Time, then the customers will not be able to book the session.
Therefore, when setting the Available Booking, make sure it is not smaller than the Booking Cut-Off Time.
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