Overview

This article will guide you through the essential steps to get your tour or activity online and ready to sell within minutes. Learn how to create a product, create a calendar inventory, and set up your customized website in less than 10 minutes!

JUMP TO

• Basic Settings 
  • Login to Rezio Admin
  • Choose your plan
  • Forgot Password / Reset Your Password
  • Set up your store
• Product Settings
  • Add Your First Product
  • Product Settings
    • Step 1:  Introduction
    • Step 2:  Taxes & Fees
    • Step 3:  Cancellation Policy
    • Step 4:  Deposit
    • Step 5:  Booking Information
    • Step 6:  Sales options
    • Step 7:  Publish Settings
    • Step 8:  Add Pricing
    • Step 9:  Add Session
  • Status Settings
• Payment Gateway Settings
• MySite Settings 

Basic Settings 

1. Login to Rezio Admin

First, to get started, please go to the Rezio Admin and log in to our system.

You can select your desired language on the first drop-down option. The language options include English, Traditional Chinese, Simplified Chinese, Japanese, Korean, Thai and Vietnamese.

Please enter your username or email address and password. Then click “Log In” button to enter Rezio admin panel.

2. Choose your plan

Once you log in, you will be directed to the "Choose Your Subscription Plan" page, which includes three plans: Grow, Rise, and Super. Each plan offers different features. To learn more, please refer to this link: https://rezio.io/pricing.

Note: During the 14-day trial period, you can switch between plans based on your needs.

3. Forgot Password / Reset Your Password

If you forget your ID or password, please click the "Forgot Password?" button located at the bottom left of the page.

Enter the email address you registered with Rezio and click the "Send Email" button. 

You will then receive a notification confirming the email has been sent successfully. Please check your mailbox and click the "Reset" link to set your new password within 10 minutes. 

Passwords should be at least 8 characters and must contain both numbers and letters.

Note: If you’re unable to set your password within that time, please repeat the steps to resend a new email.

4. Set up your store

Before starting to create a product, you must complete various settings related to your store. For example Basic, Regional, MySite Payment Settings, Closed Date (Tour), Closed Date (Office), and Legal. Click the tabs to start setting up your store. 

For more information, please refer to these articles: 

• General Settings: Store Information: Setting your Basic Settings, Regional Settings, and Legal. 

• General Settings: Payment: Setting MySite Payment Settings, including how to apply for an online payment.

• General Settings: Day Off: Setting your Tour Day Off or Store Day Off.

You have now finished your store’s basic setup. Next let’s keep going on with adding your product!

Product Settings

1. Add Your First Product

Step 1: Log in to rezio Admin, and click Add Product > +Add in the Product List to begin product setup.

Step 2: Select a Product identity color, which will make it easier to identify a particular product in the Sales Calendar.

Step 3: Select the product Category.

Note: This is a required item. If your product’s category is a Ticket, we provide two different categories. If your ticket product requires travelers to choose a specific time (e.g., an entrance ticket for an amusement park or museum), please select "Ticket." However, if your ticket product does not require travelers to choose a specific time (e.g., for a pop-up event happening during a certain period where only an entrance ticket is needed without specifying the exact date), please select "Ticket (No Session)."

Step 4: Select a Language.
Select one language which will be the primary language you will use to edit the product information. The language options consisted of English, Japanese, Korean, Thai, Vietnamese, Simplified Chinese, and Traditional Chinese.

Note: Please make sure you use the correct language to create the content for this product. If you choose English but use Chinese instead, your customers will see Chinese even if they select English as the website language.

Step 5: Enter a Basic Information

Enter Product Name, your own Product Alias, and a Product Code with the following explanation: 

• Product Name: You can choose your desired name for this product here.

• Product Alias: it is only shown in rezio Admin for easier identification.

• Product Code: you can leave the Product Code blank to be generated by the system automatically. If you set up your own code, you cannot use the same code for different products.

Step 6: Select the Timezone and Region where the product is based.

Note: In the Location section, Region and Timezone are required fields and Country/Territory and Place/Landmark are optional fields. It will appear on the product card on MySite as shown below.

Step 7: Select the Country Code Setting & Currency of this product.

• The Country Code Setting for Booking Info: you can either select “set the default country code” or “don’t show the default country code”. If you set the country code, the Booking Info will show the default values for Country/Territory, Phone, Fax, etc. 

• Currency: we suggest you enter your product location currency/store-based location currency or your desire currency.

Step 8: Select the settings for the Notification Email 

You will receive the notification you select here including booking after customer successfully orders. The 3 options are: 

• Store Administrators and Users: You able to check your store admin emails at rezio admin > Account or refer to this article in Account Info Page section.

• Custom Emails: If you choose this option, it will be sent to an appointed recipient and not your customer. Enter the designated email > Add to add email address.

Note: You can add up to 1,000 custom emails, including recipient emails, as well as CC and BCC options.

• Don’t Send Email Notifications: you will not receive any notification email, if you choose this option. 

Step 9: Select whether to send Travel Reminders to your customer.

Select whether the system automatically sends a Travel Reminder to your customers before departure or not.You either select “Do not send”, “Send one day prior to the departure date” or “Send three day prior to the departure date”

Step 10: You can add the Vendor of this product from the Vendor List if necessary.

Vender could be the product supplier or the external party from whom products or services are outsourced. You can add a new vendor or select the existing choices.
 

Step 11: Click Create.

Remark: Once the product is created, you will not be able to change the category, location, language, and currency settings. Please check if your product settings are correct before continuing.

Great job adding your first product! Now, let's move on to the product settings to get everything set up and start selling right away.

For more information, please refer to these articles: 

• Admin Product | Product Setup: Basic Settings

• Admin Settings | Account

2. Product Settings

Just 10 more steps until your product is ready to sell—let's get it done now!

Before we start set up let’s understand about our section tabs first:

Section Tabs

• Only products at ‘In Progress’ can be deleted.

• The section tabs marked with ★ are required steps to set up a product. Rezio will remind you how many required steps are left on the top-right corner.

• A green checkmark ✅ will appear on the tab when you have completed that section.

• When all requirements are completed, “All Done, Ready to Go!” will appear.

Step 1:  Introduction

This format editor is applied to Brief, Highlight, Description and Purchase Notice section.

• Text Editing Tools - are built-in text editor tools that allows you to edit your text upon your desire. Please refer to Using the Text Editor for more information   

• Text Editor - You can input your text in the left column.

• Preview - You can preview your text input in the right column.

• Text Count Limit - on left corner below. Each section has a different text count limit (consisted of ), so please keep this in mind when entering your information. 

• Text Count -  on the lower right corner. "Entered" refers to the number of characters you've typed, followed by the count of characters when text formatting (such as bold or italics) is included in the display.

1. Brief

• Short introduction of your product  

• Recommended: 2-5 sentences for a concise overview  

• Keep the description under 1,500 characters

2. Highlight

• Highlight key features of your product  

• Recommended: 3-5 bullet points to emphasize main selling points  

• Keep the description under 2,000 characters

3. Description

• This section is for a detailed explanation of your product.

• You can include all relevant information, itinerary, and details here.

• Keep the description under 25,000 characters

4. Purchase Notice

• This section is titled "Pre-Sale Information."

• It should include important details that buyers need to know before purchasing.

• Information can cover disclaimers, age or height restrictions, itinerary changes, additional charges, or any other relevant conditions.

• Keep the description under 10,000 characters

5. Participant Restrictions

• This section allows you to set specific restrictions to prevent customers who don't meet certain criteria from purchasing your product.

• Criteria can include restrictions such as nationality, age, etc.

Note: while restrictions may be necessary for safety or legal reasons, the company does not encourage or support discrimination of any kind. 

6. Special Terms and Conditions

• This section is "After-Sale Information," which includes important details for travelers after purchasing.

• It can cover items such as personal equipment, clothing, or ID that travelers need to bring.

• Keep the description under 10,000 characters.

7. Product Image

• Suggested image size: 1920px * 900px below 6 MB

• Landscape (Horizontal)

8. Video

To add video, copy and paste your YouTube video URL here.

Select Video Language (optional) > click Add

Remark: The URL site format must be https://youtu.be/

Step 2:  Taxes & Fees

You can select the applicable taxes and fees for this product and inform your customers whether these costs are included in or excluded from the price. 

1. Enter keywords to filter and find the tax & fee item you wish to apply.

2. You can select multiple items to link with the product, and the selected ones will be shown at the top. If there are no suitable options, you can click +Add to create your own customize conditions.  

3. Click Next to save the data and continue.

For more details on adding taxes and fees, please go to Admin Settings | Taxes & Fees. 

Step 3:  Cancellation Policy

1. You can select the default option, Non-refundable, or select Full Refund or create Your Own cancellation policy.

2. Only one option can be linked with the product as a cancellation setting. The selected option will be shown at the top. If there are no suitable options, you can click +Add to create your own. 

3. Click Next to save the data and continue.

For more details on adding a cancellation policy, please go to Admin Settings | Cancellation. 

Step 4:  Deposit

1. You can select the default option, No charge, or select Full amount or add another custom deposit.

2. Only one option can be linked with the product as a deposit setting. The selected option will be shown at the top. If there are no suitable options, you can click +Add to create your own.

3. Click Next to save the data and continue.
    

For more details on adding deposit options, please go to Admin Settings | Deposit. 

Step 5:  Booking Information

This section allows you to create an empty field for your customer to enter traveler details. If you’re unsure which field to include, you can use keywords to find an existing template.

There are some customizable options available here that you can select to tailor your preferences.

1. Required Field - Select this option to make certain information mandatory for customers to enter during the booking process.

2. Reordering - Drag the fields up or down to rearrange them in your desired order.

3. +Add - Select this to include additional fields in your settings.

4. Add Custom Field - If no available field suits your needs, you can create and add a custom field.

In this tab consisted of several sections as follows:

1. Order Contact Information 

The buyer will be required to enter these fields, and the information provided will be used to contact them after a successful order. The system automatically sets "Last Name" and "Email" as default required fields. All order-related emails will be sent to the provided contact information.

Note: You can add necessary fields under “Participants” if you need specific details about the actual travelers, as the order contact may differ from the travelers themselves.

2. Traveler Information - Representative

Additional information can be requested from your participants. If you only need details from the representative, please set it under ‘Traveler Representative’. If you need information from all participants, configure the necessary fields under ‘Participants’. 

Note: Ensure the same fields are not selected under both ‘Traveler Representative’ and ‘Participants’.

3. Traveler Information - Participants

Set up the required information for all participants under this section. 

Note: For fields selected here, there is no need to select the same fields again under 'Traveler Representative'.

Step 6:  Sales options

This section allows you to add option(s) for this specific product. You can set availability types, upload images, specify ticket validity, configure redemption sessions, and set the expiration mode for each option.

1. Sales Option Switch: If this switch is turned to blue, the sales option is available to customers, and when the switch is gray, the option is unavailable. 

2. Enter the Option Name and Description of this sales option.

3. Select Availability Type: You can set the availability by session, by sales option, or unlimited. 

Note: 

1. If Availability is set to by session, each session’s availability will not be affected by other sessions. 

2. If Availability is set to by sales option, and you have multiple sessions, all the sessions will share the same availability.

3. If Availability is set either by session, and allocate them by identity/item or by sales option, and allocate them by identity/item, then the availability of the session / sales option can be allocated to each identity/item.

For more information please refer to Admin Product | Availability Type

4. If the product category is Ticket, you will have to set the Ticket Validity Type.

Note: If the validity type is “Ticket is valid and must be exchanged only on the booked date,” you will also have to select whether redemption before session is allowed. You will also have to set the Ticket Expiration Mode, which sets whether a ticket can still be used after the booking date.

For more information, please refer to Admin Product | Rules Of Ticket Validity

5. Click Add, and this sales option will appear in a list below.

6. You can add more sales options as needed. Once done, review any the sales options added and click Next to save the data and continue.

Tips: You can also upload images for the options (or add them from the media) so that customers can easily identify the package.

Reminder: Once a sales option is linked to a pricing rule, the product can no longer be deleted. 

Step 7:  Publish Settings

Section 1: Edit Publish Settings

1. Select how and when the bookings will be confirmed: 

• Instantly - Instant Confirmation, the system will automatically confirm within 1 minute. 

• Automatically - Automatically Confirmation, you can choose N days and N hours (1 day = 24 hours) from the date of the order or from the date of departure.

• Manually - Manual Confirmation, Bookings must be manually confirmed by you. The confirmation time set here is for customer reference only and will be displayed on the product page and in the confirmation letter.

2. Select Booking Cut-Off Time by session start or end time.
   
   

• By Session Start Time

Specific:To make all the sessions on a given day stop accepting bookings at the same time, set the cut-off time to By Session Start Time and Specified time. 

The default is 0 day(s) 12:00 AM. If a product’s session has a set time slot, then 0 day(s) = the day of the activity, and 1 day(s) = the day before the activity. If your session’s setting is Allday, then 0 day(s) = the day before the activity/session, 1 day(s) = two days before the activity/session.

Relative: 5 Minutes is the smallest unit. If the Booking Cut-off Time is set to 0 day(s) 6 Hours 0 Minute, customers will not be able to book that particular session when it is 6 hours before the start of the session. 

• By Session End Time  

Only Relative time is available: If the Booking Cut-off Time is set to 0 day(s) 0 Hour 30 Minutes, no matter whether the session has already started or not, booking can still be made until 30 minutes before the end of the session.

Note: If the Category of the ticket is Ticket (No Sessions), then Booking Cut-Off Time will not appear in this section. Instead, there will be Ticket Sales Settings tab. 

3. Select Furthest Available Booking Time

• Unlimited (Default) - Customers can book the itinerary as long as the selling date is still open on the sales calendar.

• Only Session on the day of booking - No matter when the customer enters the booking page, they can only book the session with session time between 0:00 ~ 23:59 on the day of the itinerary timezone.

Example: If the activity’s timezone is Taiwan (UTC +08:00), from 12:00 AM on the itinerary day, customers in Taiwan can only see that specific day’s sessions. They can only see the sessions for the next day until 12:00 AM on the next day. But for customers in Thailand (UTC +07:00), because Thailand is one hour behind Taiwan, customers can begin booking their sessions at 11:00 PM Thailand time for the next day’s session.

• Specified - Specified X day(s) Y Hours, the itinerary with session time from 00:00 AM on the same day to X day(s) Y Hours will be available to be booked by the customer. 

Example: If the activity’s timezone is Taiwan (UTC +08:00) and the Available Booking is set as Specified, The furthest bookable time to be 1 day(s) 03:00 PM, for customers in Taiwan, the customers can see the activities that is held from 00:00 AM that day to 03:00 PM the next day.

• Relative - Relative X day(s) Y Hours, no matter which timezone the customers are in, they can only book the itinerary with session time that is within X day(s) Y Hours since they go to the booking site. 
  

Example: If the activity’s timezone is Taiwan (UTC +08:00) and the Available Booking is set to 1 day(s) 3 Hours, it means customers can book the activity with the session time from the time they access the booking site up to session time in the next 27 hours. 

Note: Both the Booking Cut-off Time and Available Booking will affect the dates of the sessions that can be booked by the customers. As shown in the diagram below, if the itinerary’s selling date is still open in the Sales Calendar, sessions that have passed the Booking Cut-off Time and Available Booking will not be bookable by the customers.

For more information, please refer to Admin Product | Adjust Session's Bookable Time.

4. Select Payment Method

If you have not connected to a payment gateway, only Cash/Onsite Payment or ATM/Bank Transfer options will be available for selection. However, if you connect to a payment gateway, you will also have the option to offer Online Payment to your customers.

Note: If you do not see the payment method option you’re looking for, please go to Settings > General > Payment to check if you have enabled the relevant payment setting. 

For more information, please refer to General Settings: Payment.

Section 2: Voucher Settings

1. Select your Voucher Type

The supported voucher types are include as follows

• None: No voucher will be generated. Select this option if you do not require the customer to receive a voucher.

• Rezio Voucher: A voucher generated by Rezio in its default format.

• Custom Voucher*: You can create your own custom voucher. Go to Settings > Custom Voucher Template to add and customize your voucher.

• Upload Voucher Files: If you’ve already generated your own voucher, you can upload files from other OTA systems to our system.

• OTA Voucher- KKday: Vouchers generated by third-party Online Travel Agencies (OTA).

Custom Voucher is only available for the rezio Rise plan and above, for more information on how to create a custom voucher, please go to Admin Settings | Creating Customized Voucher. For more details on voucher settings, please go to Admin Product | Voucher Setup.

2. Select how you want your customer to Redeem the code

If you choose rezio Voucher, the voucher will use the default template and can be generated in the language you choose. 

• No Redemption Required

• Use Rezio QR Code - select this option to use rezio default form of QR code

• Upload Customized QR Code in Order Details - if you generate your own code, you can upload your QR code as well.

• API QR Code - If you select this option, please contact your rezio CSM if you want to use API QR code or a barcode

• API Barcode - If you select this option, please contact your rezio CSM if you want to use API QR code or a barcode

3. Select how the voucher will be generated, and how many times one voucher can be redeemed

For example, when the booking is for 3 adults, if you choose By Order, only 1 QR code will be generated, and if you choose By Identity/Item Quantity, a total 3 QR codes will be generated

Notes: When the Rezio Voucher is selected with the combination of Use Rezio QR Code and By Identity / Item Quantity, an additional All-in-One Redeem QR Code will be displayed above the voucher. Scanning this QR Code will directly write off all the vouchers in the order once, which is convenient for groups to use when entering the venue together, making on-site check-in more efficient.

4. Set the Number of Times for Redemption.

If you set repeated redemptions, you can set whether to Allow repeated redemptions by the same user account. 

For Example, If you want customers to be able to redeem drinks with the same voucher after entering the venue, you can set the Number of Times for Redemption to 2 instead of using multiple QR Codes (QR Code generated by identity/item). If you set Don’t allow repeated redemptions by the same user account, it can prevent personnel from accidentally redeeming twice. 

5. Select Swipe to redeem

Swipe to Redeem combines the rezio Voucher and rezio QR code functionality, whereas you can choose to allow customers to self-redeem their vouchers on the rezio website or not. This option must be used in conjunction with switching on Swipe to Redeem on the Sell Online - Vouchers module

6. Select Voucher Language

• Custom: The voucher will be in your chosen language, regardless of the language used when your customer made the booking

• According to customers’ order languages: The voucher will be in the same language as the customer’s language

7. Select How to Send a voucher to your customer. You can choose to send a voucher by the following methods in photos:

   • Send Automatically with Order Confirmation: Automatically send the voucher simultaneous with an order’s confirmation. E.g. if a booking is manually confirmed, the voucher will be sent after you manually confirm the order

   • Send Automatically at a Specified Time: Automatically send the voucher at a specified time.
     Send Manually: Send the voucher on your own, using rezio Admin

   • Times can be set by N days and N hours, either From Order Date or Before Departure Date. This time will be displayed on the product itinerary of the booking website

8. Select the instructions on How to Use the voucher. You can choose from the default text or enter your own customized instructions. It will be displayed in the “How to Use” section of the product itinerary and the voucher.

9. Click Next to save and continue

The image below is an example of the default rezio template. The data will be generated according to your product and customer’s reservation details, and the color will follow the design for MySite. 

Step 8:  Add Pricing

You need to set the pricing for each sales option individually. You can link one or multiple pricing policies to the same sales option. However, once a pricing policy is bound to a sales option, the sales option cannot be deleted.

• Note

• If you set the Advertising Price, this price will display on its MySite product thumbnail, and it will serve as the lowest price for Google to crawl. If you leave it blank, rezio will calculate from all unit prices in the associated pricing policies and set the lowest price as the advertising price. In the following, we will show you how to set different pricing policies for weekdays and weekends.  

• If the Category of the ticket is Ticket (No Sessions), then this Add Pricing tab will not be displayed. Instead, there will be Ticket Sales Settings tab. Please refer to the Admin Category | Ticket (No Sessions) for further information.

Section 1: Custom Advertising Price

By inputting a Custom Advertising Price, this price will display on this product’s MySite thumbnail, and it will serve as the lowest price for Google to crawl. If you leave it blank, rezio will calculate from all unit prices in the associated pricing policies and set the lowest price as the advertising price.

The calculation logic of rezio’s advertising price is as follows:

1. If a pricing rule type is By Person and a price is set per Participant, then the lowest price per Participant will display. For example, if a price rule is NT$600 per Participant and NT$1000 for a two-person ticket (multi-person Identity), the display price will be “From NT$600”

2. If the pricing rule is set per Adult (rather than per Participant), the lowest price per Adult will display. For example, if a price rule is NT$600 per Adult and NT$300 per Senior, then the display will be “From NT$600”

3. If there is no pricing rule type for Adults or Participants, but there is a pricing rule for other Identities, the lowest price per person for all identities will be displayed. For example, if a price rule is NT$1000 for 2 people, NT$1800 for 4 people, the display price will be “From NT$450”

4. If the pricing rule is By Item, and not By Person, the lowest price among all items will be used as the default advertising price. For example, if a selling price is NT$600 for a full ticket and NT$300 for half/discount ticket, the display price will be “From NT$300”

Section 2: Link Sales Options

In this section, learn how to set different pricing policies for weekdays and weekends.  First, let’s set up the pricing for weekdays.

1. Select Pricing Policy

To choose from existing pricing policy templates, click Edit to see or modify the product’s content.  If there is no suitable option, click + Add create your own

For more information on how to create a pricing policy, please go to Admin Settings | Pricing Policy for more details.

Section 2: Link Sales Options to pricing policy

1. Select Weekly as Binding Type and click Sat and Sun to disable weekends (blue = enabled, grey = disabled).

2. Click Add to bind, and this policy will appear in the Bound pricing policy section below. 

3. Next, let’s set up the pricing for weekends.

• Go back to the Select pricing policy section and choose the one you want to use for weekends.

• Select Weekly as Binding Type and disable Mon to Fri, and leave Sat and Sun blue. (Blue = enabled, Grey = disabled).

• Click Add to bind, and this policy will appear in the Bound pricing policy section below. 

4. Click Create and the pricing policy will appear below.

• After the option name, a check mark will appear, indicating that you have successfully completed setting the pricing policy for this option.

Section 3: Advanced Settings (Additional)

In addition to pricing policy, you can set certain settings for each sales option:

• Limit per Booking: the maximum quantity that a single customer is allowed to purchase in one order. This sets a cap on how many they can buy at once.

• Limit for Identity per Order: the minimum and maximum quantity that a single customer can purchase for a specific item within one order. This helps control the quantity they are allowed to buy for that item.

• Booking Constraints: For example, each child must be accompanied by an adult.  In this case, customers cannot place an order for one child only

Lastly, To save these settings, click Create to save the data.

Step 9:  Add Session

This is the final step in the basic product setup. You need to assign sessions for each sales option to generate the Sales Calendar. Once the Sales Calendar is created, the product cannot be deleted.

• Note: 

• If the Category of the ticket is Ticket (No Sessions), then this Add Session tab will not be displayed. Instead, there will be a Ticket Sales Settings tab. Please refer to the Admin Category | Ticket (No Sessions) for further information.

• Only a New Sales Calendar can be added here. To modify an existing sales calendar, please go to the sales calendar in the main menu to modify it. For further information, please refer to Admin Publish | Sales Calendar

1. Select sales options on the top of the page to start adding sessions or to edit it. 

2. Select the Availability Type for this session. The interface here will change depending on the Availability Type that you choose. If you select Set availability by session, please set the Session Availability in the Add Session tab. 

For more information about Availability Type, please refer to Admin Product | Availability Type

3. Select the period available for sale in Session Time Range (from - to). 
   For tickets, the session time range cannot exceed the ticket validity date.

4. Session Time Slot: Select All Day or uncheck the box to create sessions in a specific time slot.

5. Click Add, and the session will appear in the section below
   

6. You can leave the value in Apply to as the default setting or choose the days and times of the week when the sessions will be available.  For example, if the sessions are for weekdays only, you can click on Sat and Sun to disable them (blue = enabled, grey = disabled). 
   

7. After you have completed all the settings, click on Save or Next to preview the Sales Calendar. When you are done reviewing, click Save to continue.

8. If there is no problem, click "Save” and the system will start to generate a calendar. If there are a large number of sessions and a long sales period, it will take a while to complete the work.

9. When each package is successfully created for the first time, the system will ask whether to on-shelf it to Mysite directly. If you want to publish it after all the setting is set, you can also click Later, and then go to "Status Settings" to make adjustments.

On the next page, you’ll be able to view the sessions created on the calendar. A status of "ON" indicates that the product is ready for sale. And that's it—you've successfully listed your first product for sale!

For more settings, please refer to this article Admin Product | Product Setup: Additional Settings

3. Status Settings

To manage the status settings you can access to the settings several ways as follows:

In the Rezio Admin panel, go to Product > Product List > select product > Edit Product > click Actions button. > select Status Settings to make the necessary changes.

Another way is In the Rezio Admin panel, go to Channel Manager > Channel > Rezio > Manage Product > Click on 3 dots icon > select Status Settings to make the necessary changes.

• How to Use Status Settings

Click Status Settings to adjust the status of each Sales Option on MySite. You can also create a schedule for the sales option to be on-shelf or off-shelf. 

Note: The connection status of the itinerary must be Synced.

1. Status Settings of all Sales Option: can be adjusted freely

• Status On: This Sales Option is displayed on MySite

• Status Off: This Sales Option is hidden on MySite. When all Sales Option are Off, this itinerary will be hidden on MySite.

2. You can also schedule on-shelf or off-shelf time for each Sales Option. 

• Click +Add to create a schedule that allows you to set the sales option to be on or off the shelf based on the time you specify. 

• Next set up your schedule type, Date & Time, then click Save & Next button on the lower right side. 

• After that, select the sales option(s) you want to schedule for on/off shelf status. Then, click +Add to create the schedule.

• The schedule list will appear accordingly. If you wish to adjust the settings or delete a schedule, simply click the Edit or Delete icon located on the right side of each schedule entry.

• If you're satisfied with your settings, click the Save icon at the bottom right of the page to apply and save the changes.

Payment Gateway Settings

In this section, you can find all the third-party payment services that have already been connected with the rezio system through API integration. You can select the best payment gateway service for your business based on your business location, payment currency, and settlement currency.

For more information about enable your payment gateway on rezio admin, please refer to this article General Settings: Payment

NewebPay

• Applicable Business Location: Taiwan 

• Settlement Currency: TWD

• Payment Currency: TWD

• Supported Payment Methods: Credit Card, Google Pay, Samsung Pay, ATM Transfer, Convenience Store Code Payment

• Official Site: newebpay.com (FAQ) - only in Chinese 

• How to Apply: Sign up for an account through rezio Admin

Stripe Direct

• Applicable Business Location: 46 countries around the world

• Settlement Currency: 135+ currencies

• Payment Currency: 23 currencies (the supported currencies on rezio)

• Supported Payment Method: Credit Card

• Official Site: stripe.com (Support Docs)

• How to Apply: Sign up for a Stripe account by yourself and connect your account to rezio in rezio Admin; see Admin Settings | Applying MySite Payment Settings for details

Toss Payments

• Applicable Business Location: Korea

• Settlement Currency: KRW

• Payment Currency: KRW

• Supported Payment Methods: Credit Card, E-Wallet, Direct Carrier Billing, Online Banking, ATM Transfer

• Official Site: tosspayments.com (FAQ) - only in Korean

• How to Apply: Sign up for an account through rezio Admin or connect to your existing account through rezio Admin. 

2C2P TH Payments

• Applicable Business Location: Thailand

• Settlement Currency: THB

• Payment Currency: THB 

• Supported Payment Methods: Credit Card, Prompt Pay, True Money Pay, Line Pay

• Official Site: 2C2P.com (FAQ)

• How to Apply: Please contact your BD or CSM for sign up.

2C2P HK Payments

• Applicable Business Location: Hong Kong

• Settlement Currency: HKD

• Payment Currency: HKD

• Supported Payment Methods: Credit Card, Alipay HK, Alipay, WeChat Pay

• Official Site: 2C2P.com (FAQ)

• How to Apply: Please contact your BD or CSM for sign up.

2C2P MY Payments

• Applicable Business Location: Malaysia

• Settlement Currency: MYR

• Payment Currency: MYR 

• Supported Payment Methods: Credit Card, FPX, GrabPay, Touch ‘n Go, Boost, ShopeePay

• Official Site: 2C2P.com (FAQ)

• How to Apply: Please contact your BD or CSM for sign up.

2C2P SG Payments

• Applicable Business Location: Singapore 

• Settlement Currency: SGD

• Payment Currency: SGD 

• Supported Payment Methods: Credit Card, PayNow, Alipay, WeChat Pay, GrabPay, Bank Transfer

• Official Site: 2C2P.com (FAQ)

• How to Apply: Please contact your BD or CSM for sign up.

MySite Settings 

In this section, we will guide you through the steps in Rezio Admin to customize and design your MySite, allowing you to tailor it to your brand and preferences.

My Site

On the Rezio admin panel. Go to Sell Online > My Site to set your to customize your MySite by adding your own logo, header, banner, product image slideshow, shopping cart, and more.

• Product Image Slideshow

This sets the size for all product pages’ image carousels. Images are added when setting up individual products.

• Shopping Cart

Use the toggle to allow different product orders to be charged together; deposits do not apply in this  option.

• Tags

Click + to select the tags to appear on the main page of MySite. Customers will be able to filter products using these tags.

Customization of url for the added tags are available with certain restrictions, or use the url generated by system. (Only Super Plan*)

• Cancel Order Button 

This allows customers to submit an order cancellation request on the Check Order page. Note that the booking will not be automatically canceled with this function, and will require your confirmation before order status is changed. 

Sell Online > Theme Design

When you finish adjusting MySite homepage, go to Sell Online > Theme Design to customize your color scheme.

• Color Setting

In the color setting, you can adjust the color tone of your MySite: main color, auxiliary color,  main text color, auxiliary text color, and button color.

Click Reference to view how the color is applied to each part of MySite and click Confirm when finish viewing.

Example: Rezio default color setting is used below as example

1. Click on the color box to open the color palette.

2. You can move around the color palette or enter the hex code to change color.

3. When you finish adjusting, click Save or Save & Preview.
   

• Preview: To preview your changes, please go to Sell Online > MySite and click Save & Preview.

• Calendar Style Settings

Select the calendar style to be displayed on the booking screen

1. Common Style - Only the bookable dates will be shown (non-bookable dates will appear in gray).

2. Japanese Style - On dates with scheduled sessions, the price and booking status for that day will be displayed.
   When selecting the Japanese Style, it is possible to set a threshold to show the ▵ symbol when the remaining available quantity for the day falls below a certain level.
   

• Availability Display Settings

Setup whether to display the remaining quantity for the session during the booking process.