Channel Manager | Why can’t I add products to KKday Marketplace?

Modified on Wed, Feb 19 at 5:32 PM

Overview

This page will explain the possible reasons why you fail to add products to KKday Marketplace Channel.

For more information about KKday Marketplace's latest rules, please refer to KKday Marketplace Supplier Help Center.

KKday Marketplace only accepts product currency in USD/SGD (should be the same as your Channel Currency) and Rezio Voucher.

1. How to check my Channel Currency?

2. Please refer to the below path to see if your product settings are incorrect.

Edit Product > Basic Info > Currency: If your product currency is not USD/SGD, please create a new product as currency setting cannot be changed.
Edit Product > Publish Settings > Voucher Settings > Voucher Type: Please choose Rezio Voucher.
If you fall into one of the two situations, please make changes and try it again.