This guide is intended to guide you on synchronizing your products and managing your orders through rezio admin.
- Channel Viator - Setting Up A Product in the Channel
- Viator Supplier Management Backend > Product
Channel Viator - Setting Up A Product in the Channel
Add Product to the Channel
Go to Channel Manager and click Product Info to manage the products in this channel.
Click + Add Product at the upper-right corner to add the product to the channel.
Click +Add Product and select the products you want to add, then click Confirm. The system will check whether or not the product meets the specifications of Viator.
Product Rules & Restrictions
Go back to the Product Info page and you can see the Connection Status of the product you just selected.
Click on Settings to start editing.
If the Connection Status of the product states Channel Spec Not Compliant, the content that needs to be changed will be displayed at the top of the page. Click Edit Product to edit the product. Please edit the relevant settings according to the rules.
After editing, go back to the previous page and click Recheck Specs.
If the product complies with all the rules, the connection status will state Awaiting Setup.
Set the Channel Specs to be the same as the rezio product’s Identity.
Click Save. After it is successfully saved, click Connect to complete the setting of the channel.
When it is connected, the status will state Channel Connected, and you can head to the Viator backend to connect the product.
Viator Supplier Management Backend > Product
Sale start and end times must be set on Viator products. For the timing of your experience, please select Start Times.
We recommend choosing Instant confirmation as your booking confirmation method on both rezio and Viator backends. At the moment, Manual confirmation is not supported.
Go to the Viator backend and select the product you want to be connected to and go to the Product connection tab to select the corresponding rezio product. Click Connect.
After the setting is completed, Viator order information and inventory will be synced with rezio in real time. 。
Search For A Product in A Channel
Go to Channel Manager > Channel > Product Info, and use the filters to find the product you want to manage.
In the Connection Status, you can see the status of all products.
To disconnect a product, click Select, choose the product you want to delete, then click Delete to disconnect.
Update the Session’s Activation Status
If you close a product in the rezio/Viator channel, the same product in Viator will be closed simultaneously.
If you close a sales option or session on the rezio admin, the same product and session of Viator will be closed simultaneously.
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