Overview

This article will guide you through the steps to send additional vouchers or other information to customers after they successfully place an order.

1. Order Source: Rezio

Go to [Order] > [Order List] > select [Order] > select [Email] drop down to send additional information to the customer. 

2. Order Source: KKday

Go to [KKday] > [All Message]. You can directly message your customers to provide any additional information you wish to share.

3. Order Source: KKday Marketplace

Go to [Dashboard] > [Message]. You can directly message your customers to provide any additional information you wish to share.

4. Order Source: GetYourGuide, Viator

Kindly send the email separately (outside the Rezio system) or use your original platform to communicate with your customer.

For additional information, please contact our Customer Success Manager.