Overview

This guide is intended to help you walk through the general settings in Rezio Admin to set up the days for holidays or vacations.

JUMP TO

• General Setting tabs
• Set the Closed Dates for your product
• Set Office Holidays

Settings > General

Log in to rezio Admin and go to General under Settings.

• General Setting tabs

There are different general setting tabs placed at the top of the page. Navigate between tabs by clicking the arrows or using the scroll bar.

There are two types of vacation settings for your store. Go to the Closed  Dates (Tour) tab to view all products on a given date that are not available for booking. Go to the Closed Dates (Office) tab to view when your office operations and customer service are planned to be closed.

• Set the Closed Dates for your product

1. Go to the Closed Dates (Tour) tab.

2. Click Settings to begin selecting holiday dates.

3. Select the dates you wish to be set as days off. The selected dates will be indicated in red.

4. Click Confirm to save these dates or Cancel to cancel your adjustments. 
   

Note: After being set as a holiday date, bookings for all products on that date will not be allowed. Even if the set holiday is included within a sales date range, customers will not be able to purchase an itinerary or product on that holiday date.

5. Review the selected dates in the pop-up window and click Save to complete the setup.
   

After the setting is completed, go to the Sales Calendar to see that on the Closed Dates, all the sessions will be closed. 

• Set Office Holidays

The setting method for Closed Dates (Office) is the same as for Closed Dates (Tour). The difference is the day off (tour) settings control the dates available for booking on MySite and in Rezio Admin. On the other hand, the closed date schedule for office holidays affects operation service times.

Example: When the custom confirmation date is set to 2 working days, and a reservation is placed on April 30, 2019, the reservation should be confirmed by May 2, 2019. However, if there is an office holiday set on May 1, 2019, the confirmation date will be postponed to May 3, 2019. This postponed date will also reflect on the confirmation email customers receive regarding their reservation.