KKday SCM: All Messages

Created by Richard Lin, Modified on Fri, 23 Dec 2022 at 04:49 PM by Richard Lin


Instruction

This instruction will show how to search for messages in KKday SCM, reply to messages, and create common reply words for yourself.


Click in rezio Admin, get in Channel Manager -> Channel -> Channel Info of KKday, then you will see Menu right side of the top. Click in Menu then you will see all the functions in KKday SCM

All Messages 

 You may filter the date of the message you need,

② 此欄位會呈現需優先回覆的訊息

③ Click in the message then you may reply to your customers.

 


 

 Type down the messages and click send.


Message - Message Template 

You may add different kinds of message templates, allowing you to get back to your customers instantly.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article