Overview

This guide is intended to help you through ticket management in rezio Admin, and covers Ticket ListTicket Quota, and Ticket Sales Report.




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Tickets > Ticket List

Log in rezio Admin to manage tickets.


  • Add

In the Ticket List page, click + Add to set up your own ticket.


Select the corresponding validity period for the ticket, the number of times it can be redeemed, and the number of tickets according to the sales and use needs.

Ticket Validity options:

  • Ticket is valid until a specified date: The ticket can be used starting from the date of purchase. For example, if the customer buys a ticket for July 25 on July 15, they can redeem their voucher from July 15 to July 25.
  • Ticket is valid within a specified date: The ticket is only valid on the specific date or date range set by the supplier. You can also set whether or not to require verification before the start of the session.
  • Ticket is valid for a certain day(s) after purchase: The ticket is valid within a specified time period, starting from the day of purchase. 
  • Ticket is valid unlimited times within a certain time period after the first redemption: The validity is based on the date of issue, and is counted from the date of first use. The supplier can set the date and time range of validity after the ticket is issued.


Additionally, you can also set whether or not overdue vouchers can be used for verification in Expiration Mode


The inventory of the ticket can be modified repeatedly, even after it hits store shelves. You can also set a percentage in Low Availability Display Settings, and a reminder will be displayed when the remaining number of tickets reaches the lower limit. For example, if the total inventory is 100 tickets and you set 30% for Low Availability Display Settings, you will be notified once the tickets reach 30.



  • Ticket Quota

The ticket most recently added will be displayed under Ticket Quota. If you need to view or edit information, click on the individual ticket quota.



  • Edit Ticket

Before binding any sales options, you can adjust or delete the settings. After binding, the Time Zone cannot be modified. After the first order is placed, other information fields cannot be modified and only Ticket Quota and Notes can be modified.

You can also see the Total Quota and Edit Time.

Next, tickets must be bound to the tour package before they can be sold. Please refer to Ticket (No Sessions).


  • Translate Ticket Name

If your itinerary is available in multiple languages, you can also translate the name of the ticket so that the corresponding language can be displayed on the voucher received by passengers from different countries. 

  1. Go to Settings > Translation 

  2. Click Ticket Name

  3. Choose the language you want to translate to 

  4. After selecting the preferred language, enter the translated text in the corresponding field

  5. Click Save 

Note: For more information about this, please refer to Admin Settings | Translation