Admin Tickets

Created by Richard Lin, Modified on Mon, 26 Sep 2022 at 01:20 PM by Richard Lin


This guide is intended to help you through ticket management in rezio Admin, and covers Ticket ListTicket Quota, and Ticket Sales Report.


Tickets > Ticket List

Log in to rezio Admin to manage tickets.

  • Add a Ticket

In the Ticket List page, click + Add to set up your own ticket.

Select the corresponding validity period for the ticket, the number of times it can be redeemed, and the number of tickets according to the sales and use needs.

Ticket Validity options:

  • Ticket is valid until a specified date: The ticket can be used starting from the date of purchase. For example, if the customer buys a ticket for July 25 on July 15, they can redeem their voucher from July 15 to July 25.

  • Ticket is valid within a specified date range: The ticket is only valid on the specific date or date range set by the supplier. You can also set whether or not to require verification before the start of the session.

  • Ticket is valid for a certain day(s) from purchase date: The ticket is valid within a specified time period, starting from the day of purchase. 

  • Ticket is valid between certain day(s) after the purchase date: The ticket is valid X days after the purchase date, and is valid for Y days after the validity date. For example, if the customer buys a ticket on July 15, the ticket is valid 3 days after the purchase date and can be used for 4 days. So the ticket will be valid from July 18 until july 22. 

  • Ticket is valid for unlimited times within a certain time period after the first redemption: The validity is based on the date of issue, and is counted from the date of first use. The supplier can set the date and time range of validity after the ticket is issued.

Additionally, you can also set whether or not overdue vouchers can be used for verification in Expiration Mode.

The inventory of the ticket can be modified repeatedly, even after it hits store shelves. You can also set a percentage in Low Availability Display Settings, and a reminder will be displayed when the remaining number of tickets reaches the lower limit. For example, if the total inventory is 100 tickets and you set 30% for Low Availability Display Settings, you will be notified once the tickets reach 30.

  • Ticket Quota

The ticket most recently added will be displayed under Ticket Quota. If you need to view or edit information, click on the individual ticket quota.

  • Edit Ticket

Before binding any sales options, you can adjust or delete the settings. After binding, the Time Zone cannot be modified. After the first order is placed, other information fields cannot be modified and only Ticket Quota and Notes can be modified.

You can also see the Total Quota and Edit History.

Next, tickets must be bound to the tour package before they can be sold. Please refer to Admin Category | Ticket (No Sessions) for more details.

  • Translate Ticket Name

If your itinerary is available in multiple languages, you can also translate the name of the ticket so that the corresponding language can be displayed on the voucher received by passengers from different countries. 

  1. Go to Settings > Translation.

  2. Click Ticket Name.

  3. Choose the language you want to translate to. 

  4. After selecting the preferred language, enter the translated text in the corresponding field.

  5. Click Save.

Note: For more information about this, please refer to Admin Settings | Translation.


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