Admin Settings | Pickup

Created by Richard Lin, Modified on Tue, 08 Mar 2022 at 02:47 PM by Richard Lin


This guide is intended to help you walk through the pickup set-up for sales options in rezio Admin, covering adding, filtering and editing pickup routes.




Settings > Pickup

Log in to rezio Admin and enter the pickup settings.

  • Adding Pickup Routes

  1. Click + Add to enter add mode.

  2. Select the pick-up Route Type and set it up accordingly

  • Pickup routes without time: Set up the location and address with no specified time

  • Fixed time routes: Specify the pickup time for each location; please see example below

  • Relative time routes: Set the estimated time and duration for the pickup locations; please see the example below.

  • Allow the customer to enter pickup requirements: You can enter the Pickup AreaAvailable Pickup Time, and Vehicle for the customer’s reference

  • Fixed time route

The pickup time at each location is fixed, regardless of the session time

  1. Specify the pickup time and the grace period

  2. Enter the Location

  3. Enter the Address; you may also enter the latitude and longitude information for more precise location

  4. Enter a Note for customers’ reference (optional)

  5. Click Add and this pickup location will appear below. You can add several locations and arrange their order as well

  • Relative time route

The pickup time at each location is relative to the session time

  1. Select the Pickup time type

    1. Include in Session: Product session is inclusive of customers’ pick-up and travel time

    2. Exclude in Session: Product session is exclusive of customers’ pick-up and travel time

  2. Reference Time: This will be used to calculate the estimated boarding time for reference; it will not affect the actual time setting

  3. Duration: The time customers must be at the pickup location; you can also enter the grace period 

  1. Enter the name of the pickup Location as well as the Address

  2. Enter NoteLatitude, and Longitude (optional)

  3. Click Add, and the location will appear below

  4. You can add multiple pickup locations and change the display orders. The system will calculate the estimated pickup time at each location for your reference


Finally, when you complete all the settings, click Create, and you will be able to use it in your product. 

  • Filtering pickup routes

You can enter keywords in the search bar or select the type to filter and find pickup routes that have been added to the list.

  • Editing pickup routes

To edit a resource label:

  1. Click on the pickup route to enter edit mode

  2. When you finish editing, click Save. To delete a pickup route, click Delete

Remark: Any changes made to the pickup route will be applied to all the products which are linked with it.

Note: When the pickup route is linked with a product, it cannot be deleted.


  • Translation

If you wish to provide a multilingual interface for a foreign audience, you can also translate your product information shown on MySite into different languages in rezio Admin.

  1. Go to Settings > Translation

  2. Click on Pickup to enter translation mode

  3. Click the + sign and select the language you want to translate into and click Confirm.

  4. After confirming, you can start translating in the corresponding text box

  5. When you have finished translating, click Save

Note: For more details on the translation section, please go to Admin Settings | Translation.

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